DOCUMENT:Q155853 11-NOV-1999 [pcmail] TITLE :PC WIN: Error Using Details in the Spanish Windows 3.5 Client PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, version 3.5 ------------------------------------------------------------------------------- SUMMARY ======= When a Spanish Microsoft Mail 3.5 client views details for a user address, an error message is displayed as follows: "STOP: No hay detalles disponibles para esta entrada. OK." Translated to English this means "No details are available for this entry". WORKAROUND ========== To solve this problem, copy all of the template files included on "Disco 6 - Version para Windows y OS/2 Presentation manager para Estaclones de trabajo" to the TPL directory on each postoffice that Spanish Windows clients connect to. MORE INFORMATION ================ The following excerpt from the README.TXT file from the Microsoft Mail for PC Networks 3.5 Server version that includes a Spanish Mail client describes this issue. C.4. Installing Spanish Template Files for Windows Users. --------------------------------------------------------- Because the postoffice included in this version of Microsoft Mail is an English language postoffice, users of the Spanish version of the Windows client will experience errors when they attempt to see user account details in the Address Book. To solve this problem, copy all of the template files included on "Disco 6 - Version para Windows y OS/2 Presentation manager para Estaclones de trabajo" to the TPL directory on each postoffice that Spanish Windows clients connect to. To copy the template files: --------------------------- 1. Insert "Disco 6 - Version para Windows y OS/2 Presentation manager para Estaclones de trabajo" into drive A. 2. Type: "copy a:*.tpl m:\tpl" (without the quotation marks) If you are not connected to the postoffice using drive M, replace "m:" with the appropriate drive letter. For information about template files, see Chapter 8, "Templates and Custom User Directories" in the Microsoft Mail Administrator's Guide. Additional query words: kbusage ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail350 Version : WINDOWS:3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.