DOCUMENT:Q159158 08-NOV-2001 [pcmail] TITLE :Cannot Answer Incoming Call in Microsoft Phone PRODUCT :Microsoft Mail For PC Networks PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Phone, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to answer an incoming call in Microsoft Phone version 1.0, a connection may be established only briefly before you are disconnected. CAUSE ===== This problem can occur when a telephone is connected to the voice modem installed in your computer and the telephone is not properly communicating with the modem. RESOLUTION ========== To determine if the problem occurs because the telephone is not properly communicating with the voice modem, disconnect the telephone from the modem. If doing so corrects the problem, the telephone is not properly communicating with the modem. To resolve this problem, use a different telephone. Additional query words: 1.00 tazz fails ====================================================================== Keywords : Technology : _IKkbbogus kbMSHardwareSearch kbPhone Version : :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.