DOCUMENT:Q161499 19-DEC-1999 [exchange] TITLE :XADM: Event 7042 During DS/IS Consistency Check PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After running a DS/IS Consistency Adjustment, mailboxes may not be created and you may receive the following event in the Event Viewer: Event ID: 7042 Source: MS Exchange IS Private Type: Error Category: Private IS/DS Error -2147221233 occurred while creating the Directory service object for mailbox /O=MICROSOFT/OU=SITE1/CN=TESTCONTAINER/CN=TEST32R. CAUSE ===== This error will occur if the Recipients Container that the mailbox is being created in does not exist. WORKAROUND ========== To work around this problem: - Create the correct recipients container and rerun the DS/IS Consistency Adjustment. MORE INFORMATION ================ After restoring an offline backup of the Private Information Store to a new Directory, a DS/IS Consistency Adjustment must be performed to re-create the mailbox entries in the Directory. The DS/IS Consistency Adjustment will not create Recipients Containers. The Recipient Container for that mailbox must exist before running DS/IS Consistency. In the example above, the mailbox "TEST32R" is being created in the container called "TESTCONTAINER." If TESTCONTAINER does not exist, you will receive the error above. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.