DOCUMENT:Q165736 16-DEC-1999 [schedplus] TITLE :German Schedule+ 7.5 Win 3.x Help File Can't Be Viewed PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:7.5 OPER/SYS: KEYWORDS:kberrmsg kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+, version 7.5 ------------------------------------------------------------------------------- SUMMARY ======= In the German version of Microsoft Schedule+ version 7.5, the Help file cannot be displayed on a computer running Windows 3.x. When you attempt to view the Help file on a computer running the German version Windows 3.x, the following error message appears: Diese Datei ist keine Windows Hilfe-Datei. Eine neuere Version der Hilfe wird zum Lesen dieser Hilfe-Datei benoetigt. (The message text is modified; the Microsoft Knowledge Base does not currently support special characters like the umlaut.) When you attempt to view this same Help file on a computer running the English version of Windows 3.x, the following error message appears: This file is not a Windows Help file. A newer version of Help is needed to read this Help file. However, the German Schedule+ Help file can be displayed on a computer running Windows 95 or Windows NT Workstation. STATUS ====== Microsoft has confirmed this to be a problem in build 1457.3 of the German Microsoft Schedule+ version 7.5 client that ships with Microsoft Exchange Server version 5.0. MORE INFORMATION ================ This problem only occurs when you use the German Schedule+ 7.5 client that ships with Microsoft Exchange Server version 5.0. The problem continues to occur after you upgrade the 5.0 client to 5.0 Service Pack 1 (SP1) using the SP1 client Update.exe. Additional query words: ====================================================================== Keywords : kberrmsg kbusage Technology : kbZNotKeyword2 kbScheduleSearch kbSchedule750 Version : WINDOWS:7.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.