DOCUMENT:Q167203 05-MAY-1999 [exchange] TITLE :XADM: Directory Import Error - Event ID 286 PRODUCT :Microsoft Exchange PROD/VER:WinNT:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In the Microsoft Exchange Server Administrator program, when you import a directory (on the Tools menu, click Directory Import), errors may occur, and the following event ID may be logged in the Event Viewer: Event ID: 286 Source: MSExchangeDSImp Type: Error Category: None Description: Unable to create object /o=Volcano Coffee/ou=North America/cn=Recipients/cn=test/cn=test1 because one or more objects in the directory path /o=Volcano Coffee/ou=North America/cn=Recipients/cn=test do not exist. CAUSE ===== The error occurs when the Exchange Server computer to which the directory needs to be imported has a Recipients container that is not identical to the Recipients container of the Exchange Server computer from which the directory was exported. WORKAROUND ========== To work around this problem, do one of the following: - In Directory Import dialog box, select Always Use Selected Container. All directory objects will be imported into the selected container. - Create a recipients container identical to the Microsoft Exchange Server from which the directory was exported. Make sure to use the same directory name, not necessarily the same display name, in creating the identical recipients container. In the above example, create "test" container under "Recipients" container. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : WinNT:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.