DOCUMENT:Q169646 08-JAN-2000 [exchange] TITLE :XADM: Simeon 4.1.1 Does Not Support Multipart/Related Messages PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Simeon Mail client version 4.1.1 does not support multipart/related messages delivered by an Exchange Server computer. The Simeon user will see a message indicating that this will be supported in a future release. WORKAROUND ========== To work around this problem: Administrators of Exchange Server should configure the mailbox of a Simeon user for plain text: 1. In the Exchange Server Administrator program, bring up the mailbox of the Simeon client user and select the Protocols tab. 2. Select IMAP4 (Mail) and clear the from "Use Protocol Defaults" check box. Under MIME Encoding, select the "Provide Message Body as Plain Text" check box When future versions of Simeon support multipart/related messages, these settings can be changed. MORE INFORMATION ================ Simeon Mail client version 4.1.1 is manufactured by Simeon, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.