DOCUMENT:Q169918 17-APR-1999 [exchange] TITLE :XCON:Event 2152 May Occur During MTA Startup PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When starting the Microsoft Exchange Server Message Transfer Agent (MTA), the following error message may be displayed: Could not start the Microsoft Exchange Message Transfer Agent service on \\servername. Error 2140: An internal Windows NT error occurred. Also, the following event may be logged in the Application Event Log: Event ID: 2152 Source: MSExchangeMTA Category: Field Engineering A fatal database error occurred, the database recovery operation was not successful and manual correction will be required. Details can be found in the file: D:\EXCHSRVR\mtadata\.\MTACHECK.OUT\MTACHECK.LOG. Please contact Microsoft Product Support Services. [DB Server MAIN BASE 1 0] (16) CAUSE ===== The MTA is attempting to perform an online MTACHECK during startup, and an existing Mtacheck.log file located in the \Exchsrvr\Mtadata\Mtacheck.out directory may be corrupt. Additionally, the MTA may fail to start if the Mtacheck.log file is marked as read-only. This flag should never be set by the MTA itself. RESOLUTION ========== Either move or delete the Mtacheck.log file from the specified directory or remove the read-only attribute of the file. STATUS ====== Microsoft has confirmed this to be a problem with Microsoft Exchange Server version 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WinNT:5.5 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.