DOCUMENT:Q170079 15-MAY-1999 [exchange] TITLE :XWEB: Frame or Memory Errors Using OWA On WFW 3.11/ Windows 3.x PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Active Server Components, version 5.0 - Microsoft Outlook Web Access, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft Outlook Web Access (OWA) client on a computer running Windows 3.x or Windows for Workgroups 3.11, you may receive errors stating that frames did not load or that there was a memory problem. When you run Microsoft Internet Explorer or Netscape Navigator and use the Microsoft TCP/IP stack for Windows for Workgroups, you may receive an error when connecting to a Microsoft Exchange Server computer using the OWA client. The error for Internet Explorer may state a problem loading frames and the Error for Netscape Navigator will state that there may be a memory problem. RESOLUTION ========== In the Tcputils.ini file, which is usually located in the Lanman.dos directory, change NUMSOCKETS to a value of at least 10. ====================================================================== Keywords : Technology : kbOutlookSearch kbZNotKeyword6 kbExchangeSearch kbZNotKeyword2 kbOWASearch kbOWA550 kbExchangeActiveServComp500 Version : WINDOWS:5.0,5.5 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.