DOCUMENT:Q170633 10-AUG-2000 [exchange] TITLE :XWEB: Requirements For Internet Explorer File Attachment Support PRODUCT :Microsoft Exchange PROD/VER:Windows:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Active Server Components, version 5.0 - Microsoft Outlook Web Access, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft Outlook Web Access (OWA) client in Microsoft Internet Explorer or Netscape Navigator, you may receive the following error message while attempting to add an attachment to a new mail message: Internet Explorer cannot open the Internet Site HTTP:///Exchange/exupload.dll. The server returned an invalid or unrecognized response. CAUSE ===== The following requirements must be met in order for Microsoft Internet Explorer 3.0x for Windows to allow the ability to add file attachments to mail messages: 1. Internet Explorer for Windows, version 3.02 or higher. 2. Internet Explorer 3.02 File Upload Add-on for Windows 95 and Windows NT (RFC1867.EXE) installed on the client computer. NOTE: This add-on only needs to be applied to the Windows versions of the browser. For Internet Explorer for Macintosh, you must be running version 3.01a or higher. For Netscape Navigator, you must be running 3.02 or higher. MORE INFORMATION ================ For more information about the File Upload Add-on for Internet Explorer, please read the Readme.txt file located on the Microsoft Exchange Server 5.0 SP1 CD or in the following Microsoft Knowledge Base article: Q154481 Readme.txt: Microsoft Exchange version 5.0 Service Pack Additional query words: Attachments IE Fail rfc1867.exe ====================================================================== Keywords : Technology : kbOutlookSearch kbZNotKeyword6 kbExchangeSearch kbZNotKeyword2 kbOWASearch kbOWA550 kbExchangeActiveServComp500 Version : Windows:5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.