DOCUMENT:Q171169 09-MAY-1999 [exchange] TITLE :XADM: Address Book Views in Exchange Server 4.0 Servers PRODUCT :Microsoft Exchange PROD/VER:Windows:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In a mixed environment of servers running both Microsoft Exchange Server version 4.0 and 5.0, Exchange clients connecting to the version 4.0 servers will be able to see Address Book View containers, but will not be able to view the recipients within the containers. In addition, Address Book Views that have been configured to be hidden from the Microsoft Exchange client will be visible in clients connected to the version 4.0 servers. CAUSE ===== The behavior above occurs when version 4.0 servers obtain the Address Book Views through replication with version 5.0 servers. The ability to configure and use custom Address Book Views is a new feature which is introduced in Microsoft Exchange Server version 5.0 and is not supported on Microsoft Exchange Server version 4.0. RESOLUTION ========== To configure the Address Book Views, use version 5.0 of the Microsoft Exchange Administrator program. To take advantage of the Address Book Views feature on version 4.0 servers, you must upgrade them to Microsoft Exchange Server version 5.0. Additional query words: AB missing empty ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : Windows:4.0,5.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.