DOCUMENT:Q173185 07-JAN-2000 [exchange] TITLE :XCLN: Err Msg: The Schedule File Could Not Be Opened PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0,7.0,7.5; Win95:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Client for Windows 95, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Schedule+, versions 7.0, 7.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to open another user's schedule, the following error message is displayed: The schedule file could not be opened. A message service provider reported an error. CAUSE ===== Replication may not have been correctly set up between the two involved sites. WORKAROUND ========== To work around this problem, use the Microsoft Exchange Administrator program to set up directory replication between the involved sites. NOTE: Setting up custom recipients for the user of another site is not sufficient to open a cross-site schedule. A network connection must exist between the two computers where the schedules reside. Additional query words: access denied Schedule File ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbZNotKeyword3 kbSchedule750 kbExchange400NT kbExchange500NT Version : WINDOWS:4.0,5.0,7.0,7.5; Win95:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.