DOCUMENT:Q173449  22-JUN-2001  [exchange]
TITLE   :XWEB: Clicking on Outlook Bar Before View Totally Refreshes
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:5.5
OPER/SYS:
KEYWORDS:kbusage

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Outlook Web Access, version 5.5 
 - Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you access Microsoft Exchange Server with Outlook Web Access (OWA), you may
receive one of the following error messages:

   Microsoft JScript runtime error
   [Line: 49] Object doesn't support this property or method

   -or-

   Microsoft JScript runtime error
   In frame: navbar_fr
   [Line: 77] Object doesn't support this property or method

These error messages can appear when you click on an item in the Outlook Bar
before the view is rendered or refreshed.

CAUSE
=====

Clicking on an item in the Outlook Bar, such as Calendar, can cause JScript
errors. Dismissing the JScript errors will allow you to continue and access your
mailbox.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.

Additional query words: XCLN

======================================================================
Keywords          : kbusage 
Technology        : kbOutlookSearch kbOWASearch kbOWA550
Version           : WINDOWS:5.5
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.