DOCUMENT:Q173455 16-APR-1999 [exchange] TITLE :XWEB: OWA Returns Exchange Server Down Error Message PRODUCT :Microsoft Exchange PROD/VER:5.5 OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= When accessing Microsoft Exchange Server using Outlook Web Access (OWA), you may receive the following error: Sorry! The Microsoft Exchange Server is down or the HTTP Service has been disabled by an administrator. Please try your request again later. This can occur if the Anonymous access account defined in DS Site Configuration in the Microsoft Exchange Administrator program does not have Search permissions at the Configuration container. MORE INFORMATION ================ Microsoft Exchange Server, version 5.5 introduces new functionality to control Search (READ) access of the Microsoft Exchange Directory. If this functionality is enabled, the Directory Anonymous Account must have Search permissions explicitly granted at the Configuration level. NOTE: Search permissions will flow down from the Organization or Site level to the Configuration container. Additional query words: LDAP Anonymous Read Search XADM exfaqold ====================================================================== Keywords : kbfaq Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : 5.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.