DOCUMENT:Q173458 07-JAN-2000 [exchange] TITLE :XCON: Event ID 9406 Occurs When Memory or Free Disk Space is Low PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Exchange Message Transfer Agent (MTA) may shut down and the following event may be recorded in the Windows NT Server Event Viewer Application log: Event ID: 9406 Source: MSExchangeMTA Category: Resource There is not enough Performance Monitor memory to display the MTA Connections information. Stop attached Performance Monitors and re-start the MTA. [BASE TIMER 3] (14) CAUSE ===== The server is running low on disk space and/or virtual memory. RESOLUTION ========== Free up hard disk space by removing or deleting unneeded files. You should have at least 10MB of free space or the MTA will shut down automatically. You should also increase the size of the Windows NT Pagefile. Additional query words: perfmon virtual bytes low ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.