DOCUMENT:Q173509  07-JAN-2000  [exchange]
TITLE   :XADM: Setup Fails when Installing Outlook Web Access
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.5
OPER/SYS:
KEYWORDS:kberrmsg kbsetup

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When running the Microsoft Exchange Server Setup program to install the Outlook
Web Access (OWA) component, you may receive the following error:

   Processing file E:\server\eng\setup\i386\webcon.ins, at or near line 9.
   The system cannot find the file specified.
   Microsoft Windows NT no: 0xc002002

CAUSE
=====

This error occurs because Active Server Pages (ASP) is not installed on the
server.

RESOLUTION
==========

From the Windows NT Service Pack 3 compact disk, run IIS30\ASP\i386\ASP.EXE to
install ASP and then install OWA.

Additional query words: exfaq exfaqad

======================================================================
Keywords          : kberrmsg kbsetup 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2000.