DOCUMENT:Q173806 21-DEC-1999 [exchange] TITLE :XCLN: MS Fax and Exchange Run Slowly in Same Profile PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you add the Microsoft Exchange Server service to a profile already containing Microsoft Fax, operations such as composing a new fax, startup, or sending mail may slow down considerably. This only affects clients attaching remotely to the Microsoft Exchange Server computer through a dial up connection. If the client is set to work offline, this problem does not occur. CAUSE ===== When you open the Exchange profile or compose a new fax, Microsoft Fax is trying to initialize the communications port. At the same time, the Exchange Server service is trying to check for new mail, and use the communications port as well. WORKAROUND ========== To work around this problem, set up separate profiles for Microsoft Fax and Exchange Server. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange500Win95 Version : WINDOWS:5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.