DOCUMENT:Q173807  16-OCT-1999  [exchange]
TITLE   :XADM: Opening Folders with Long Names Stops Netscape and Simeon
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.5
OPER/SYS:
KEYWORDS:kb3rdparty kbusage exc55

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you are using Netscape Navigator version 4.02 against an Exchange Server 5.5
computer, you will find that Netscape stops when it attempts to list folders
within a folder that has a very long title (more than 250 characters). This
behavior is also true for Simeon Mail version 4.1.1.

CAUSE
=====

You might think there is a problem with the Exchange Server computer, when in
fact the problem is with the Netscape client. When you click the Message Center
button, Netscape performs an IMAP list "" "/%" instead of the IMAP list "" "*"
as it traverses down the folder tree. When Netscape tries to construct a list ""
"/%" to see whether the long folder name has any subfolders, Netscape stops.

STATUS
======

This problem occurs when you use Microsoft Exchange Server 5.5 and Netscape
Navigator 4.02. This problem occurs when you use Microsoft Exchange Server 5.5
and Simeon Mail 4.1.1.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words:

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Keywords          : kb3rdparty kbusage exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

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