DOCUMENT:Q174027 07-DEC-2000 [exchange] TITLE :XWEB: Err Msg: Failed to Open This Message PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Outlook Web Access client to open a Meeting Request, the message can be opened and accepted only once. If you click a second time on the Meeting Request message to open it after accepting or declining, the following error message is displayed: Error. Failed to open this message. Your message does not exist in this folder. It may have been deleted. MORE INFORMATION ================ Once the meeting is accepted, it no longer exists in the Inbox. It will appear in the Inbox until the view is refreshed at which time the Meeting Request message disappears and the appointment is booked into the Calendar of the user. Additional query words: XCLN ====================================================================== Keywords : Technology : kbOutlookSearch kbOWASearch kbOWA550 Version : :5.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.