DOCUMENT:Q174163 17-DEC-1999 [exchange] TITLE :XADM: Cannot Edit Messages After Exceeding Storage Limit PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you exceed the storage limit set in the Exchange Administrator program for users, and the Prohibit Send and Receive option is set on the Exchange Server computer, you will not be able to edit any messages. Only deletion of messages is permitted. If you receive a large message that causes your mailbox to exceed the storage limit at once, and you are in the process of editing a message, you will be unable to save the message you are working on. If you open the large message that caused your mailbox limit to be exceeded, you will also be unable to save any edits to that message or delete any attachments that may be contained. CAUSE ===== This is by design. WORKAROUND ========== Permanently delete the large message or a few other smaller messages to bring your mailbox below the allotted limits for storage. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.