DOCUMENT:Q177374 18-MAR-1999 [exchange] TITLE :XCON: Disable BilateralInformation and IternalTraceInformation PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Exchange Server message transfer agent (MTA) may receive an NDR for a message sent containing BilateralInformation or 1984 MOTIS InternalTraceInformation. Some X.400 MTAs are not able to accommodate the information and discard the message or return a non-delivery report (NDR). STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 5.0. To avoid the NDR, you now have the option to strip this information. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The information can be masked by setting the heuristics property for the X.400 connector as: 0x400 : Strip Bilateral Information 0x800 : Strip Internal Trace Information (on 1984 only) For additional information in reference to setting the heuristics property, see the following article in the Microsoft Knowledge Base: Q169685 XFOR: When You Select "Remote clients support MAPI," BP9 Is Not Sent with Forwarded Messages Please be aware these values are in hex and cumulative in nature (0x000). BilateralInformation or 1984 MOTIS InternalTraceInformation is a mandatory field that some MTAs do not accommodate. Additional query words: ASN.1 X400 EIT BIT HP OPENMAIL XFOR ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : 5.0 Issue type : kbbug kbprb Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.