DOCUMENT:Q180296 05-NOV-1999 [pcmail] TITLE :MS Mail Gateway to NGW Dirsync Fails to Provide Complete GAL PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2,3.2a,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.2, 3.2a, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== This gateway was written by Novell and is Beta code. The gateway will only perform a dirsync the first instance of each firstname from the GroupWise addresses. The Microsoft Mail addresses are transferred to GroupWise correctly. CAUSE ===== This problem is because the field that Novell chose to use from GroupWIse as the source of the address to be dirsynced. This field contains the equivalent of the Display Name in Microsoft Mail. This field is then put into the Mailbox ID on Microsoft Mail, which is limited to ten characters with no spaces. The GroupWise field allows spaces. If the GroupWise field contains Firstname Lastname, only the first occurrence of each Firstname will be dirsynced to the Microsoft Mail FFAPI postoffice created to contain the GroupWise addresses. This gateway uses OS/2 FFAPI on the Microsoft Mail side to extract messages from and put messages into Microsoft Mail. The GroupWise OS/2 API gateway is required on the GroupWise side to extract messages from and put messages into GroupWise. Message flow appeared to work correctly but was not extensively tested with attachments. Additional query words: NGW GROUPWISE ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN320a kbMailPCN350 Version : WINDOWS:3.2,3.2a,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.