DOCUMENT:Q181797 22-DEC-1999 [exchange] TITLE :XFOR: Message May Be Duplicated In cc:Mail Inbox PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS:exc5 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When a mail message is sent from an Exchange Server computer to a cc:Mail user, multiple copies may be received by cc:Mail recipients, even when the message is addressed to an Exchange distribution list (DL). An Exchange user included in the DL will receive only one copy of the message. CAUSE ===== Messages are duplicated to cc:Mail recipients when the recipient is on more than one DL that the message is addressed to or the DL is nested. The message is submitted to MTS-OUT for each occurrence of the recipient. In Exchange Server, the store only submits the message once to the Exchange mailbox, but for gateways it is delivered multiple times. Additional query words: ====================================================================== Keywords : exc5 Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : winnt:5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.