DOCUMENT:Q182107 03-APR-1999 [exchange] TITLE :XADM: Store Shuts Down When Replicating Public Folders PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are running Store.exe under a debugger, the information store shuts itself down with the following stack dump information: FramePtr RetAddr Param1 Param2 Param3 Function Name 0207f5b4 0052d1fb 01256274 00000000 01262b1c STORE!StrcpyWszToWsz+0x22(0x0207F7D8, 0x02080000, 0x0052D1FB) 0207f5d0 0052d421 0207f63c 0207f5fc 0207f61c STORE!MidszFromPrv+0xfb(0x0207F7D8, 0x0052D421, 0x0207F63C, 0x0207F5FC, 0x0207F61C, 0x0207F60C, 0x02080000) 0207f648 0052da44 00000000 0207f814 0207f89c STORE!EcMidszFromJtab+0x1b1(0x01256A9C, 0x02080000) 0207f7b4 0052bdea 00000001 01258bec 1071cd24 STORE!EcWszFromRgmid+0xc4(0x01256A9C, 0x0052bdea, 0x00000001, 0x01256a9c) 0207f830 00490052 00310030 0045004b 004e0059 STORE!EcMchszFromFolderMessagesHeader+0x6a(0x02080000, 0x01256A9C, 0x00490052) CAUSE ===== When the Store replicates Public Folder information, a number that exceeds the storage limit for a variable is passed to the memcpy function. This causes an exception, which shuts the Store down. The stack dump will look like the Store passed a negative number to the memcpy function. RESOLUTION ========== To resolve this problem, obtain the following fix or wait for the next Exchange Server service pack. STATUS ====== Microsoft has confirmed this to be a problem in Exchange Server version 5.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. This fix has been posted to the following Internet location: ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/ ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : 5.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.