DOCUMENT:Q183205  05-APR-1999  [exchange]
TITLE   :XADM: Cannot View Connector Properties If Permissions Incorrect
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:4.0
OPER/SYS:
KEYWORDS:kbusage

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, versions 4.0, 5.0., 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you attempt to view the properties for an Internet Mail Connector (IMC) in
the Microsoft Exchange Administrator program, an error message similar to the
following may be displayed:

   Extension "SMTP" could not be loaded. The specified module could not be
   found.

If you attempt to view the properties for a Microsoft Mail Connector, an error
message similar to the following may be displayed:

   Extension "MS" could not be loaded. The specified module could not be
   found.

If you attempt to view the properties for a Schedule+ Free/Busy Connector, an
error message similar to the following may be displayed:

   Extension "MSFB" could not be loaded. The specified module could not be
   found.

CAUSE
=====

These problems can occur when the Exchsrvr\Add-ins folder is not shared, or the
correct permissions have not been assigned to the share.

WORKAROUND
==========

To work around this problem, verify that the Exchsrvr\Add-ins folder is shared
and that the following permissions have been assigned to the share:

   Name                       Type of Access
   -----------------------------------------
   User account used to
    install Exchange Server   Full Control
   Exchange service account   Full Control
   Everyone                   Read

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange550 kbExchange400 kbZNotKeyword2
Version           : WINDOWS:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.