DOCUMENT:Q183531 10-APR-1999 [exchange] TITLE :XCLN: How to Update Exchange Forms Designer Forms PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SUMMARY ======= Exchange forms administrators may find it necessary at times to update an existing Exchange form and reinstall it to a message store (for example, a public folder). However, after a form has been cached locally on the Exchange client workstation, the Exchange client may not always download the updated version of the form from the message store. MORE INFORMATION ================ There are two ways to ensure that the updated version of a form will be used on the client: Method 1: From the Exchange client, select Tools, Options, Exchange Server page, Manage Forms button. From the Forms Manager, select the folder by clicking the Set button located in the right-pane list box. Choose the folder in which the updated form is installed. Click the Update button. For this method some type of notification is required, so that the user knows to perform the above steps. One recommendation is to send a detailed message to all those affected after a form has been updated. Method 2: From the Microsoft Exchange Electronic Forms Designer, load the form that is to be updated. Select View, Form properties. From the General page, change the Item Type to a unique name, different from the original. (Note: The item type must remain in the form IPM.Vendorname or IPM.Vendorname.Subclass.) For this method, the form is automatically downloaded, because this is a new item type. However, unless the display name has been changed on the form, the Exchange client's Compose menu will list multiple forms with the same display name. ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.