DOCUMENT:Q183588 07-APR-1999 [exchange] TITLE :XFOR: cc:Mail User Receives NDR When replying to POP3 Sender PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When a cc:Mail user replies to a message sent from an Exchange POP3 user, the cc:Mail user may receive the following non-delivery-report: Your message was not delivered to all recipients. Subject: Sent: The message was not delivered to the following recipient(s): , The recipient name is not recognized MSEXCH:IMS::: 0 (000C05A6) Unknown Recipient A closer examination of the recipient address shows a comma in front of the user name. CAUSE ===== The POP3 sender's e-mail Address or reply address (configured in the POP3 client) does not match the Exchange users SMTP address (located in the Exchange Admin properties, E-mail addresses tab, SMTP address type). RESOLUTION ========== In the POP3 client, set the "E-Mail Address" or "Reply Address" configuration to the same SMTP address found in the Exchange Admin properties, E-mail addresses tab, SMTP address type. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : WINDOWS:5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.