DOCUMENT:Q184225 09-APR-1999 [exchange] TITLE :XADM: Cannot Specify Destination Server Name PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to restore the information store from a backup tape to a different server, the Destination Server box on the Restore Information dialog defaults to the original server name and does not allow you to make changes. The Erase All Existing Data option, the Private option, and the Public option are dimmed. CAUSE ===== The problem occurs if you selected both the directory service and the information store to be restored. WORKAROUND ========== To work around the problem, select only the Information Store option. MORE INFORMATION ================ If you need to restore the information store to a server other than the one used for backup, you must change the name of the destination server. When you choose both the directory service and the information store to be restored, the Restore Information dialog has two pages. One is the preferences for the directory service and the other is the preferences for the information store. Note that the group box title is "Set 1 of 2" for the directory store. This group box does not allow changes. Additional query words: gray grayed grey greyed out not available unavailable ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : WINDOWS:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.