DOCUMENT:Q184249 22-JUN-2001 [exchange] TITLE :XCLN: Setup Fails Installing from ODK Over Old Installation PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:98 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 98 Deployment Kit - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use the Microsoft Outlook 98 Deployment Kit (ODK) on the April 1998 Select compact disc (Odkwiz.exe, version 8.5.5104.7) and do a customized installation of Microsoft Outlook 98 over a previous installation of Outlook 98, setup fails. The setup failure message may indicate that Schedule+ and any other custom components are not installed. RESOLUTION ========== Remove Outlook 98 and rerun your customized setup. 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Add/Remove Programs icon. 3. Select Microsoft Outlook 98 in the Install/Uninstall list, and click Add/Remove. 4. Click Remove Outlook 98. 5. After Outlook 98 is removed, run setup again from your customized Outlook 98 directory. STATUS ====== This issue only occurs on the April 1998 Select compact disc distribution of the Microsoft Outlook 98 Deployment Kit. Other distributions of the ODK do not require the steps in this article. This issue has been resolved in a newer version of the Outlook 98 Deployment Kit, which is available in the May 1998 Select CD Kit. Additional query words: wizard ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlookDeployKitSearch kbOutlook98DeployKit Version : WINDOWS:98 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.