DOCUMENT:Q184391 24-FEB-2000 [exchange] TITLE :XADM: Event 1029 Occurs When Migrating cc:Mail Users PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to migrate a user from cc:Mail using the Exchange 5.5 Migration Wizard, the migration may fail and the event log will contain an event 1029 with the following text: Invalid Token '6' found in the exported file. Token should have been 'Message:'. Account ', ' did not migrate successfully. CAUSE ===== Export.exe (a cc:Mail executable) is used to extract user information from the cc:Mail mailbox. The Exchange Migration Wizard uses the output files produced by Export.exe to perform the migration. The Exchange Migration Wizard assumes all information blocks in the exported file will be separated by a carriage-return line-feed . This assumption is incorrect. STATUS ====== Microsoft has confirmed this to be a problem in Exchange Server 5.0 and 5.5.  This problem was first corrected in Exchange Server 5.5 Service Pack 2.  To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.