DOCUMENT:Q184481 09-APR-1999 [exchange] TITLE :XCON: MTACheck Causes Access Violation PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run MTACHECK, it may fail with a Dr. Watson exception error. When you view the DRWTSN32.log, you may see the following exception error: Application exception occurred: App: MTACHECK.EXE (pid=411) When: 1/21/1997 @ 3:37:20.133 Exception number: c0000005 (access violation) (00400000 - 00540000) ..\..\BIN\MTACHECK.EXE (77f80000 - 77fce000) dll\ntdll.DBG (77f20000 - 77f74000) dll\kernel32.DBG (77e20000 - 77e4d000) dll\advapi32.DBG (77e60000 - 77e9c000) dll\rpcrt4.DBG (6d570000 - 6d577000) exchmem.DBG (10200000 - 10251000) (77e50000 - 77e55000) dll\rpcltc1.DBG State Dump for Thread Id 0x19a eax=00000000 ebx=00000020 ecx=00000006 edx=006cfeec esi=004ec7c2 edi=00144800 eip=00425e55 esp=0012e5e0 ebp=0012e5e4 iopl=0 nv up ei ng nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000286 function: odpldbin 00425e2d ff86b0000000 inc dword ptr [esi+0xb0] ds:004ec872=000e084f 00425e33 50 push eax 00425e34 e8a77c0200 call memset (0044dae0) 00425e39 66b90800 mov cx,0x8 00425e3d 83c40c add esp,0xc 00425e40 66c786d60000000000 mov word ptr [esi+0xd6],0x0 ds:004ec898=0000 00425e49 c6460800 mov byte ptr [esi+0x8],0x0 ds:00a5b0e4=00 00425e4d 833e00 cmp dword ptr [esi],0x0 ds:004ec7c2=ffffffff 00425e50 740c jz odpldbin+0x6e (00425e5e) 00425e52 8b4609 mov eax,[esi+0x9] ds:00a5b0e4=00000000 FAULT ->00425e55 8b5008 mov edx,[eax+0x8] ds:0056e922=00000000 00425e58 8a4208 mov al,[edx+0x8] ds:00c3e80e=?? 00425e5b 884608 mov [esi+0x8],al ds:00a5b0e4=00 00425e5e 83c611 add esi,0x11 00425e61 6649 dec cx 00425e63 75e4 jnz odpldbin+0x59 (00425e49) 00425e65 5e pop esi 00425e66 5d pop ebp 00425e67 c20400 ret 0x4 00425e6a 8d9b00000000 lea ebx,[ebx] ds:00000020=???????? *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 0012e5e4 00426d4c 0012f1d8 00144800 77f333a6 00000040 MTACHECK!odpldbin 0012f3bc 0042e81e 00000001 00509ca0 005196a0 0012fc28 MTACHECK!odpgrcvr 0012fc2c 0042da82 00144800 77f333a6 7ffdf000 00000000 MTACHECK!odpgimai 0012ff00 00442d42 00144800 77f333a6 7ffdf000 00000000 MTACHECK!odpgmtin 0012ff84 004447e9 00144800 77f333a6 7ffdf000 0012ff8c MTACHECK!sbpwinit 0012ffb0 0044d817 00000002 002f0d00 002f0d20 00144800 MTACHECK!main 0012fff0 00000000 7ffdf000 00000000 00000000 77fb8bf0 MTACHECK!mainCRTStartup 00000000 00000000 00000000 00000000 00000000 00000000 MTACHECK! CAUSE ===== MTACheck is trying to update the flags on an attachment while the attachments are bound to a queue that does not exist. WORKAROUND ========== Run MTACheck for a second time and the queue will be re-created. STATUS ====== Microsoft has confirmed this to be a problem in Exchange Server version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: XCON MTA MTACHECK QUEUE GPF ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : WINDOWS:4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.