DOCUMENT:Q184828 10-APR-1999 [exchange] TITLE :XADM: Store Crash on Security Credentials Check PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When the information store is verifying a security message from an RPC client, the information store may crash, producing a Drwtsn32.log file similar to the one below: Microsoft (R) Windows NT (TM) Version 3.51 DrWtsn32 Copyright (C) 1985-1995 Microsoft Corp. All rights reserved. Application exception occurred: App: SECURITY.DBG (pid=79) When: 12/9/1996 @ 17:52:26.45 Exception number: c0000005 (Access Violation) State Dump for Thread Id 0x199 eax=001442c0 ebx=00000038 ecx=00143970 edx=00000000 esi=0012fdfc edi=00000000 eip=77f8904b esp=0012fd68 ebp=0012fdd0 iopl=0 nv up ei pl zr na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246 function: SECURITY!SspHandleVerifyMessage 0x76692c19 f8 clc 0x76692c1a 753d jne 76692c59 0x76692c1c 8d7de8 lea edi,dword ptr [ebp-18] 0x76692c1f 33c0 xor eax,eax 0x76692c21 8d75e8 lea esi,dword ptr [ebp-18] 0x76692c24 b910000000 mov ecx,00000010 0x76692c29 ab stosd 0x76692c2a ab stosd 0x76692c2b ab stosd 0x76692c2c ab stosd 0x76692c2d 8b7df8 mov edi,dword ptr [ebp-08] 0x76692c30 2bc0 sub eax,eax 0x76692c32 c745e801 mov eax, ptr[ebp-8] FAULT---> 0x76692c39 f3a6 repe cmpsb 0x76692c3b 7405 je 76692c42 0x76692c3d 1bc0 sbb eax,eax 0x76692c3f 83d8ff sbb eax,ff 0x76692c42 85c0 test eax,eax *----> Stack Back Trace <----* FramePtr RetAddr Param1 Param2 Param3 Function Name 0846fdf0 766925bc 08d3cf2c 0846fe18 0000004a SECURITY!SspHandleVerifyMessage+0x8c 0846fe08 76693884 08d3cf2c 0846fe98 0000004a SECURITY!SspVerifySignature+0x15 0846fe1c 77e82311 08d3cf2c 0846fe98 0000004a SECURITY!VerifySignature+0x23 0846febc 77e6c18c 08d40178 0846ff1c 08d38f58 RPCRT4!?Receive@OSF_CCONNECTION@@UAEJPAU_RPC_MESSAGE@@I@Z+0xa1 0846fef8 77e6bf79 0846ff10 08d38f58 08d3cdb0 RPCRT4!?ReceiveMessage@OSF_CCONNECTION@@AAEJPAU_RPC_MESSAGE@@PAII1@Z+0x23 0846ff18 00000078 00000002 00165e28 0846ff84 RPCRT4!?TransReceive@TRANS_ADDRESS@@UAEJPAPAVOSF_SCONNECTION@@PAPAXPAI@Z+0x 8f STATUS ====== Microsoft has confirmed this to be a problem in Exchange Server version 4.0. We are researching this problem and will post additional information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : WINDOWS:4.0 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.