DOCUMENT:Q184995 11-APR-1999 [exchange] TITLE :XCON: Lotus SoftSwitch X.4 Rejects MAPI Attachments PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send a message with an attachment through an X.400 Connector running 1988 mode to a Lotus Soft-Switch (EMS) X.400 system, the message may be rejected By Lotus Soft-Switch. CAUSE ===== The Lotus Soft-Switch system rejects the message because the gateway expects a different object identifier (OID) from Microsoft Exchange Server for the MAPI attachment. The expected OID is as follows: iso(1) ansi(2) usa(840) microsoft(113556) mapi(3) tags (10) mapi- attachment (2) (ie 2a 86 48 86 f7 13 03 0a 02) (1.2.840.1356.310.3) The OID supplied by Exchange is as follows: (1.2.840.1.1356.310.3) iso(1) ansi(2) usa(840) organization(1) microsoft(113556) mapi(3) tags (10) mapi-attachment (2) (ie 2a 86 48 01 86 f7 13 03 0a 02) P2_registered_identifier The Soft-Switch system does not expect the organization (1) value, therefore it fails with the MAPI attachment. WORKAROUND ========== To work around this problem, use 1984-connection mode rather than 1988 mode. Or you can contact Lotus for a possible fix for the gateway. MORE INFORMATION ================ Microsoft Exchange Server sends the correct OID value. The organization (1) must be included so it is valid in the ANSI-defined OID hierarchy. STATUS ====== The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: SOFTSWITCH LOTUS x.400 OID MAPI ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : WinNT:5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.