DOCUMENT:Q185008 11-MAY-2000 [exchange] TITLE :XADM: Err. Msg.: Information Store Fails to Start with Error 429 PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The information store fails to start with Server-specific error 4294966090 after an offline restore of a private information store or public information store. The application event viewer log displays the following events: Event ID: 5000 Source: MSExchange IS Type: Error Description: Unable to initialize the Microsoft Exchange Information Store service. Error non-database file or corrupted database. Event ID: 1120 Source: MSExchange IS Type: Error Description: Error non-database file or corrupted database initializing the Microsoft Exchange Server information store database. CAUSE ===== The information store being restored is not an Exchange Server 5.5 information store. WORKAROUND ========== To work around this problem, do one of the following: - Restore the information store from an online backup or an offline copy of an Exchange Server 5.5 information store. -OR- - Restore the incorrect version information store to its proper environment by installing the version of Exchange Server that corresponds with the version of the offline copies of the Priv.edb and/or Pub.edb files. MORE INFORMATION ================ Server-specific error 4294966090 refers to Jet Error -1206 0xFFFFFB4A JET_errDatabaseCorrupted non-db file or corrupted db. For additional information about other causes for server-specific error 4294966090 or error -1206, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q181824 XADM: Exchange Database Engine Doesn't Detect Removed Page in B-tree Split Operation Q195856 XADM: How to Detect and Remove Long Values in Exchange Databases Q233295 Error -1206 Starting Database Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.