DOCUMENT:Q185039 15-DEC-2000 [exchange] TITLE :XWEB: Deleting Email Address in OWA Contacts Generates Error PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to delete the e-mail address of a saved Personal Contact in Outlook Web Access, you may receive the following error message: You must have an e-mail display name associated with the e-mail address. This will also occur if you attempt to erase an existing e-mail address and leave it blank. WORKAROUND ========== To workaround this problem: 1. First, click the Edit E-mail icon next to the e-mail address field on the General properties page of your saved Contact 2. A Java script prompt appears. If an e-mail address appears, either select and delete the address, or simply backspace over the address. 3. Finally, press the spacebar once at the beginning of the e-mail address field to register an entry in the blank e-mail field. STATUS ====== Microsoft has confirmed this to be a problem in Outlook Web Access, Exchange 5.5 SP 1. ====================================================================== Keywords : Technology : kbZNotKeyword6 kbExchangeSearch kbExchange500 kbExchangeClientSearch kbZNotKeyword2 Version : WINDOWS:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.