DOCUMENT:Q185183 12-FEB-2000 [exchange] TITLE :XADM: Administering Alpha-based Servers from Intel Workstations PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS:exc4 exc5 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SUMMARY ======= This article discusses how to administer Alpha-based Microsoft Exchange Servers from Intel-based workstations. MORE INFORMATION ================ When using a DEC Alpha Server for Microsoft Exchange Server, you will receive the following error when administering certain objects from an Intel-based workstation or server: Extension "SMTP" (or "MS") could not be loaded. The extension for the Microsoft Exchange Administrator's CPU type has not been installed in the site. ID no:c1031667 There are some administrative extensions (.dlls) that have to be available on the Microsoft Exchange Server computer for the Microsoft Exchange Administrator program. The objects involved are the following: - MS Mail Connector - Internet Mail Connector - Address generators The problem occurs when there are no Intel-based servers in the site to which the workstation belongs. The problem may also be reversed when trying to administer an Alpha-based server from a site with only Intel-based servers. One method of working around this problem is to install a second server in the site. That is, install an Intel-based server in an Alpha-based site or vice versa. The following is a second method for an Alpha-based server installation. This same procedure applies in the reverse situation. First copy the Intel version of the .dll files to their proper locations. If one or more of the directories does not exist, create it. Be sure to use the same version of the Intel files as the version running on the Alpha- based server. That is, if the Alpha-based Microsoft Exchange Server computer is running Microsoft Exchange Server version 4.0 with Microsoft Exchange Server Service Pack 2 (SP2), use the SP2 Intel version of the .dll. Imcadmin.dll :\Exchsrvr\Add-ins\Smtp\i386 Conadmin.dll :\Exchsrvr\Add-ins\Ms\i386 Inproxy.dll :\Exchsrvr\Address\Smtp\i386 Pcproxy.dll :\Exchsrvr\Address\Ms\i386 X400prox.dll :\Exchsrvr\Address\X400\i386 For the Internet Mail Connector ------------------------------- 1. Start the Microsoft Exchange Administrator program in raw mode (ADMIN /R). 2. In the container area (left pane), go to the Configuration container and select the Add-Ins container. The current set of Add-Ins objects will be displayed in the right pane. There will only be Add-Ins for Alpha. 3. On the File menu, click New Other, and then click Raw Object. 4. In the New Raw Object dialog box, select Admin-Extension. 5. Enter the following information in the Properties page that will appear. Be sure to click Set after entering each value. When you are finished, click Apply. Directory Name: SMTP:i386 Admin-Extension-DLL: imcadmin.dll File-Version: 0000E10300000400 (MSX 4.0 SP3) Note that the file version above is for Microsoft Exchange Server version 4.0 with SP3. To obtain File-Versions for other SPs or Microsoft Exchange Server version 5.0, examine the value in the raw properties on an Intel-based Server running that version. 6. Click OK to return to the main screen. The will (by default) be named SMTP:i386, which is the directory name. Double-click it to open the ordinary properties page, and change the display name to: "Extension for Internet Mail Connector for i386" (without the quotation marks) 7. Click OK to return to the main screen. The Internet Mail Connector can now be administered from an Intel-based workstation. For the MS Mail Connector ------------------------- The procedure is similar to the one for the Internet Mail Connector (above). The only differences are the values entered and the display name. Use the following values in step 5: Directory Name: MS:i386 Admin-Extension-DLL: conadmin.dll File-Version: 3700E20300000400 (MSX 4.0 SP3) Display Name: Extension for MS Mail Connector for i386 For the Address Generators -------------------------- The procedure is similar to that of adding the connectors. The difference besides that of the values and display name is that the Addressing > E-mail Address Generators container should be highlighted instead of the Add-Ins container before you create the new raw object (on the File menu, click New Other, and then click Raw Object). SMTP addresses: Directory Name: SMTP:i386 Admin-Extension-DLL: inproxy.dll File-Version: 3F00E20300000400 (MSX 4.0 SP3) Display Name: Internet E-mail Address Generator for i386 MS Mail addresses: Directory Name: MS:i386 Admin-Extension-DLL: pcproxy.dll File-Version: 0400E10300000400 (MSX 4.0 SP3) Display Name: MS Mail E-mail Address Generator for i386 X.400 addresses: Directory Name: X400:i386 Admin-Extension-DLL: x400prox.dll File-Version: 0400E10300000400 (MSX 4.0 SP3) Display Name: X.400 E-mail Address Generator for i386 Additional query words: ====================================================================== Keywords : exc4 exc5 Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0 Issue type : kbhowto kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. 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