DOCUMENT:Q185602 22-JUN-2001 [exchange] TITLE :XWEB: Error Message When Saving An Attachment Through OWA PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Outlook Web Access client to save an attachment in an e- mail message, the following error may occur: Cannot copy . Cannot find the specified file. Make sure you specify the correct path and filename." Clicking on the attachment will open it as expected. RESOLUTION ========== This problem only occurs when you usr Internet Explorer 4.0 or 4.01 on Windows 95. Windows NT does not exhibit the same behavior. To save an attachment through the OWA client on windows 95, use Internet Explorer 3.02 or another browser, or open the message through a standard Exchange or Outlook client to save the attachment. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access, version 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : Technology : kbOutlookSearch kbOWASearch kbOWA550 Version : WINDOWS:5.5 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.