DOCUMENT:Q186223 25-MAR-2000 [exchange] TITLE :OL97: Formatting Toolbar on the View Menu is Unavailable PRODUCT :Microsoft Exchange PROD/VER:MACINTOSH:8.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you compose a new message using Microsoft Outlook for Macintosh, on the View menu, the Formatting Toolbar command appears dimmed. CAUSE ===== Outlook for Power Macintosh, which ships with Microsoft Exchange Server version 5.5, disables this feature when running on the Macintosh Operating System (OS) 8.0 or higher. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0. MORE INFORMATION ================ These problems occur due to a change made in Macintosh OS 8.0, not Microsoft Exchange Server or Outlook. Microsoft is working closely with Apple to resolve these issues and will post more information here in the Microsoft Knowledge Base as it becomes available. REFERENCES ========== For more information on the operating system requirements and features of Outlook for Macintosh, please see the following article in the Microsoft Knowledge Base: Q178124 XCLN: Microsoft Outlook for Macintosh and Windows 3.1x For more information about other known issues with Microsoft Exchange Server and Macintosh OS 8.0, see the following articles in the Microsoft Knowledge Base: Q173124 XCLN: Exchange Macintosh Client Hangs When Using Shift+F10 Q172900 XCLN: Macintosh Client Hangs After Message Color is Changed Additional query words: Mac gray grayed grey missing ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbExchangeSearch kbOutlookMacSearch kbOutlook800Mac Version : MACINTOSH:8.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.