DOCUMENT:Q186343 24-APR-2000 [exchange] TITLE :XCLN: Location of Attachments Shifted When Message Forwarded PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.0; :8.0,8.01,8.02,8.03 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, version 5.0 - Microsoft Exchange Windows 95/98 client, version 5.0 - Microsoft Exchange Windows NT client, version 5.0 - Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 - Microsoft Outlook 98 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attach files vertically in a message body, send the message to yourself, and then forward the message again to yourself, the location of the attachments is shifted in the forwarded message. This happens only in the double-byte character set (DBCS) client. CAUSE ===== The problem is caused by a MAPI failure to add the current message body position to the new offset. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in the products listed above. This problem was first corrected in Exchange Server 5.5 Service Pack 2. Additional query words: 8.5 ====================================================================== Keywords : exc55sp2fix Technology : kbOutlookSearch kbExchangeSearch kbExchange500 kbExchangeClientSearch kbZNotKeyword kbOutlook97 kbZNotKeyword2 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803 kbExchange500NT kbExchange500Win95 Version : WINDOWS:5.0; :8.0,8.01,8.02,8.03 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.