DOCUMENT:Q186441 12-SEP-1999 [schedplus] TITLE :Schedule on Server Can Be Locked by User with Read-Only Access PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:7.0,7.5 OPER/SYS: KEYWORDS:kbinterop kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+, versions 7.0, 7.5 ------------------------------------------------------------------------------- SYMPTOMS ======== With Microsoft Schedule+, you may get the following error when attempting to modify your own schedule: The new item could not be inserted. The schedule is being used by someone else. Try again later. CAUSE ===== Someone with access permissions to your Schedule file is in the process of receiving data from your file on the server. This activity places a record- level lock on your schedule file while the data is downloading. WORKAROUND ========== Ensure that users who have permissions to your schedule do not connect over slow access links, such as telephone lines, or ask that they open your schedule only when necessary rather than keeping it open all the time. MORE INFORMATION ================ When others have your schedule open but are not actively using it, the server can still initiate the download when new data is available. This ties up your schedule file even if other users have read-only permissions. This problem is more likely to occur with a large schedule accessed by several users over slow telephone lines. For additional information, please see the following article(s) in the Microsoft Knowledge Base: Q147512 Schedule+ Locks Schedule File on Server Additional query words: S+ ====================================================================== Keywords : kbinterop kbusage Technology : kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbSchedule750 Version : WINDOWS:7.0,7.5 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.