DOCUMENT:Q186740 20-OCT-2000 [exchange] TITLE :XFOR: cc:Mail Migration Fails with Event ID 1004 PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to migrate users' mailboxes from a Lotus cc:Mail postoffice using the Microsoft Exchange Migration Wizard, the following Event ID may be received in the application event log: Event ID: 1004 Source: MSExchangeMig CCMail: EXPORT.EXE error exporting user 'lastname, firstname' - Bad Parameters on the command line. Error with call to the MS-DOS version of cc:Mail EXPORT.EXE. See document "Migrating from Lotus cc:Mail" for more information about using EXPORT.EXE. Command Line 'Export /P******** /BATCH /N"lastname, firstname" /Dc:\ccdata\ /DATE/1 /FILES/MACBIN2 /ITEMSIZE /FOLDER /MSGS/ALL /@c:\TEMP\sd1.2'. CAUSE ===== The cc:Mail postoffice has the Pre-expired Passwords option enabled. WORKAROUND ========== To successfully migrate mailboxes from a cc:Mail postoffice, the Pre- expired Passwords feature must be disabled. Check to ensure that this option has been disabled in the cc:Mail Administration Program. MORE INFORMATION ================ The Pre-expired Passwords option on the cc:Mail postoffice allows an administrator to reset a mailbox's password and then require the user to change his or her password at the next logon. During the migration process, the Exchange Migration Wizard resets the password on each mailbox selected for migration. The new password specified by the Migration Wizard is then used during the Export process to migrate the mailbox. If this Pre-expired Passwords feature is enabled, the mailbox expects the password to be changed at the next logon attempt after modifying the password. Additional query words: 1004 migrate ccmail ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : WINDOWS:5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.