DOCUMENT:Q186915 05-MAY-1999 [exchange] TITLE :XFOR: Notes Connector May Send Empty Messages PRODUCT :Microsoft Exchange PROD/VER:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Under certain circumstances, messages sent from a Lotus Notes user to an Exchange user may arrive without the message body. CAUSE ===== This problem has been seen when a Lotus Notes user embeds an object in a Notes message and sends the message to an Exchange user via the Exchange Notes Connector. The following errors are logged in the Microsoft Exchange Connectivity Administrator Log Browser: 1998/05/25 10:04:26- LME-NOTES-NTSMEX(015c) 2 41301:Notes returned code: 3a4 (hex) >> ntshcint(1008) 1998/05/25 10:04:26- LME-NOTES-NTSMEX(015c) 2 41300:Notes Package ID: Notes Index Facility (NIF). Extended Reason String: Incorrectly formatted Composite records in file. >> ntshcint(1020) 1998/05/25 10:04:26- LME-NOTES-NTSMEX(015c) 2 41358:Error obtaining Notes message body item >> ntshcm(5418) STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: exchange notes blank body message object connector ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : 5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.