DOCUMENT:Q186972 22-JUN-2001 [exchange] TITLE :XCLN: Forms Converter Fails to Convert When Form Is In Use PRODUCT :Microsoft Exchange PROD/VER::8.03; WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 97, version 8.03 - Microsoft Outlook 98 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to convert a custom Outlook form using the HTML Forms Converter, the following error may occur: Function: ConvertForm Process: Error converting forms error: (Hex: 80004005) CAUSE ===== The form that is to be converted and overwritten by the Forms Converter is open and in use by a browser. WORKAROUND ========== Make sure the form is not open by any user at the time it is to be overwritten. STATUS ====== Microsoft has confirmed this to be a problem in the above listed versions. New information will be posted here in the Knowledge Base as it becomes available. Additional query words: 8.5 ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlook803 Version : :8.03; WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.