DOCUMENT:Q187226 13-MAY-1999 [exchange] TITLE :XCON: MTA Generates Application Exception in Function otpugobj PRODUCT :Microsoft Exchange PROD/VER:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The message transfer agent (MTA) creates an application exception when processing a message in the FANOUT process of the MTA. The call stack in the Dr. Watson log causes an exception in EMSMTA!otpugobj. RESOLUTION ========== To resolve this problem, obtain the following fix or wait for the next Exchange Server service pack. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The MTA generates a call stack that resembles the following call stack: FramePtr RetAddr Param1 Param2 Param3 Function Name 041ff988 00405fef 0044fc0a 041ffab8 0000011a EMSMTA!otpugobj+0x3f 041ffae0 00405bfe 0044fc0a 01010e05 0055f03f EMSMTA!ospadrec+0x917 041ffc4c 004056bb 0044fc0a 0000000e 0055f03f EMSMTA!ospadrec+0x526 041ffcb0 004aab85 0044fc0a 00000057 00000101 EMSMTA!ospadeco+0x54c 041ffce8 00490755 0044fc0a 00000001 01b313e8 0x004aab85 041fff50 00469d3a 0044fc0a 666e6f43 00000190 EMSMTA!DecodeRelayedAPDU+0x42a 041fff8c 0044fc96 666e6f43 72756769 0000000a EMSMTA!otpmmain+0x120 041fffb8 77f04f2c 0000000a 666e6f43 72756769 0x0044fc96 041fffec 00000000 00000000 00000000 00000000 KERNEL32!BaseThreadStart+0x51 ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : 5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.