DOCUMENT:Q187839 24-APR-2000 [exchange] TITLE :XCLN: Runtime Error 367: Unable To Register Msriched.vbx PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0; :8.0,8.01,8.02,8.03 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 - Microsoft Outlook 98 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to open a form created using the Exchange Forms Designer or Outlook Forms Designer, the following error may occur: Runtime error 367. Unable to register Msriched.vbx. CAUSE ===== Ctl3dv2.dll is corrupt or missing. WORKAROUND ========== Rename the copy of Ctl3dv2.dll in the \System and/or \System32 directory and replace with a new copy from the Sysbackup directory or from the operating system files. Additional query words: 8.5 ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbOutlook97 kbZNotKeyword2 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0; :8.0,8.01,8.02,8.03 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.