DOCUMENT:Q188829  13-MAY-1999  [exchange]
TITLE   :XADM: Cannot View Message Text on Black Background
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:5.5
OPER/SYS:
KEYWORDS:exc55sp2fix

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you send a message to a Microsoft Exchange Server computer, the default
font color may be set to black when the message is converted to Rich Text Format
(RTF), instead of being set to Automatic. As a result, if you open the message
on a computer on which the default background color is set to black, you cannot
view the text in the message.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

   Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 2.




Additional query words: auto internet mail service ims internet mail connector imc

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Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.5
Issue type        : kbbug
Solution Type     : kbfix

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