DOCUMENT:Q189490 22-JUN-2001 [exchange] TITLE :XWEB: Outlook Web Access Address Finder Only Available for USA PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 Service Pack 1 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= SYMPTOMS ======== When you use the Contact Form "Display Map of Address" button on the toolbar in the Outlook Web Access (OWA) client, the following error message may appear: "Unable to Find" CAUSE ===== In a Contact Form in the OWA client, the Display Map of Address toolbar button is used as an address finder. It does not work correctly for non-USA addresses and only searches for North American street addresses. When you use this feature in OWA, non-USA addresses take you to the Place Finder page in Expedia, which lets you see a less detailed area map. If, at that point, you enter a non-USA address, the following error message appears: "Unable to find" This is a function of Expedia and cannot be changed on the OWA client. ====================================================================== Keywords : Technology : kbOutlookSearch kbOWASearch kbOWA550SP1 Version : WINDOWS:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.