DOCUMENT:Q189614 17-DEC-1999 [exchange] TITLE :Internet Mail Service Event Descriptions Could Not Be Found PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When the Internet Mail Connector (IMC) on the Exchange Server 4.0 disk is installed on a computer running Exchange Server 5.0, you may get Event IDs 4125,4120, and 4118. The description for each is in the following format: The description for Event ID ( 4118 ) in Source ( MSExchange IMC ) could not be found. It contains the following insertion string(s): M4XD8MB3 WORKAROUND ========== To resolve this problem, perform the following steps: 1. Remove the IMC using the connector disk. 2. Run the Exchange Server Setup program and choose to reinstall. 3. In the Exchange Server Administrator program, from the File menu, choose New, Other, and then choose Internet Mail Service. 4. The Internet Mail Service Wizard will start, proceed through the wizard to configure the Internet Mail Service. MORE INFORMATION ================ If you have the Internet Mail Service configured to notify the Internet Mail Connector administrator of non-delivery reports (NDR), the administrator may not be receiving the notification. Additional query words: disk IMS IMC ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : winnt:5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.