DOCUMENT:Q189730  16-APR-1999  [exchange]
TITLE   :XFOR: IMC Fails to Start After Upgrading to Windows NT 4.0
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:4.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

When you attempt to manually start the Microsoft Exchange Internet Mail
Connector (IMC) on a Windows NT 4.0 computer, the following error may occur:

   Services

   Could not start the Microsoft Exchange Internet Mail Connector
   service on
   \\machinename.
   Error 2140: An internal Windows NT error occurred.

In the application event log the following may be logged:

   Event ID: 4086
   Source:   MSExchangeIMC
   Type: Error
   Category: Initialization/Termination
   Description: Unable to start the service because the
   configuration could not be loaded from the Microsoft Exchange
   directory or Windows NT Registry.

CAUSE
=====

Windows NT 4.0 has become more restrictive in its control of the registry.

WORKAROUND
==========

To work around this issue, add the Exchange Server Service account to the
Administrators group for the domain.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0.


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Keywords          :  
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : WINDOWS:4.0
Issue type        : kbprb

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