DOCUMENT:Q189731 19-DEC-1999 [exchange] TITLE :XFOR: When does the Message Get Archived? PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5, 4.0, 5.0 ------------------------------------------------------------------------------- SUMMARY ======= The Internet Mail Connector (IMC) has the ability to archive all messages, as well as move messages that fail content conversion (for example, MAPI to SMTP) to a folder. When you are tracking down a problem, it is useful to know when a message is written to the /Archive folder or the /Bad folder. MORE INFORMATION ================ The message flow to and from the Internet Mail Connector is as follows: Outbound: 1. The thread that watches the MTS-OUT folder discovers a new message. 2. The message moves into the /OUT folder and is processed. 3. If the message fails content conversion and the IMC is archiving messages, then the message is copied to the /BAD folder and is not archived. 4. Otherwise, the message is archived (assuming Message Archival is enabled). Inbound: 1. An incoming connection is accepted and passed to the worker threads. 2. These threads then notify the InboundWorkerThread that an item is waiting to be dequeued. 3. The item (a message) is processed from the /IN directory. 4. If the message fails conversion, then it is archived in the /BAD folder. 5. If the message does not fail conversion, then the IMC checks to see if it should pass to the extension DLL for rerouting. In which case, the IMC uses rcRemailMessage to reroute the message. 6. If the IMC does not need to reroute the message, then the message is submitted to the MTS-IN folder 7. The Message is archived. NOTE: The message archival seems to take place regardless of the return value of SendMessageIn, unless a Network Error is returned. Also, the copy is taken from the /IN folder and not from a copy in memory or MTS- IN. Additional query words: archive imc ims diagnostic logging 4.00 ====================================================================== Keywords : exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.