DOCUMENT:Q190442  26-JUL-2002  [exchange]
TITLE   :XADM: Error 0xc0020422 Installing Service Pack
PRODUCT :Microsoft Exchange
PROD/VER::5.5
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If an Exchange service has been set to be disabled prior to installation of a
service pack, the following error message appears:

   The specified service is disabled and cannot be started.

   Microsoft Windows NT
   ID no: 0xc020422

CAUSE
=====

After the update is complete, Exchange-related services are restarted. If a
service does not start, the above error message appears.

RESOLUTION
==========

To resolve the issue, set any services that are disabled to MANUAL or AUTO, and
re-install the service pack. After the update is complete, the services can be
set back to their preferred settings.


Additional query words: SP1

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Keywords          :  
Technology        : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbExchangeClientSearch kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

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